Culture Object

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  Policies  
 

On Approval, Same Day
We will bring your selection of items to your New York City location for your same-day approval and payment, for $100 (additional charges apply if a delivery service is required).

On Approval Loans
Your selection of items may be taken out 'on approval' for up to 5 business days.
Prior to delivery, a loan agreement must be signed and accompanied by a signed credit card authorization form or a check for 50% deposit.
Return of items is the responsibility of the lender. Any items not returned after 5 business days will be invoiced at net price and billed to the credit card on file after 10 days. Items returned with any damage will be billed at net price.

Photoshoot and Editorial Loans
We are happy to loan items for editorial or interior design photoshoots with the same terms as 'on approval loans'. For editorial loans we require same-page credit to 'Culture Object cultureobject.com'.

Staging Loans
On a case-by-case basis we will consider longer period loans for staging of charitable events and show houses. Delivery charges apply. We require on-site credit as well as press credit to 'Culture Object cultureobject.com'. A loan agreement must be signed and accompanied by a signed credit card authorization form or a check for 50% deposit. Return of items is the responsibility of the lender. Any items not returned after loan contract date will be invoiced at net price and charged to the credit card provided, or check deposited and balance due immediately. Items returned with any damage will be billed at net price.

Trade Discounts
Interior Designers and Architects with a valid tax ID are eligible for a 15% professional discount.

Rental
Commercial photography rentals are billed at 15% of list price for 24 hours, and 20% for 3 business days. in addition to the same terms as 'on approval loans'.

Local Delivery, New York City
No charge for local delivery on sales over $5,000. Items that can be delivered by hand, by us, will be billed based on quantity and distance, typical charges range from $75-200. Same-day deliveries are subject to a rush fee.

Tri-state delivery
This service is provided by a third party and billed to you directly by our regular delivery provider, payment in advance or due upon receipt of delivery, at the discretion of the provider.

Shipping
We will gladly pack and ship items to your destination at cost and with a packing fee based on the quantity and size of items, starting at $50. Our preferred and default carrier is UPS using their Ground Delivery service. We always ship items fully insured for the purchase price.

Rush Fees
Orders shipped or delivered the same day as purchase are subject to a minimum $100 rush charge.

Payment
Full payment is due within 10 days of invoicing or within 10 days of receiving 'on approval' items.

Late Fees
After expiration of the ten day payment due period, 4% late fees, prorated on a monthly basis, accrue and are due with full payment.

Returns and Exchanges
We gladly accept returns of items in original condition for if we are notified within 5 days of purchase and receive the item(s) back in original condition within 10 days of purchase. Returns are subject to a 20% restocking fee. Refunds will be paid in the same form as the original payment was received (CC refund or check). After 5 days we accept return for store credit or exchange.